by Leslie Smith | Oct 13, 2025 | business communication, Communication Skills
“Call the damn leads” is not just good advice, it happens to be the name of the podcast I was recently on. I shared some insights and examples of how to secure business and be better with every new customer. Checkout this segment for tips on how listening...
by Leslie Smith | May 13, 2025 | business communication, Communication Skills
Last week we talked about giving feedback so it is received. But what happens when you’re the one receiving the feedback? The other side of the desk might not be as comfortable. Receiving feedback and absorbing it to improve yourself takes humility and an open...
by Leslie Smith | Jul 15, 2011 | business communication, communication guidelines, e-mail, memorandums, professional communicating, social media
Gone are the days when if you wanted to speak to someone you had to call or write a letter. There are so many ways to communicate with people these days that communication is increasingly casual and many times on the verge of being downright inappropriate. Let’s...
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